BOCK AND ASSOCIATES is a recognized leader in workforce development offering organizations and leaders over 30 years of well-rounded experience in workplace and program development. Their expertise is ‘building coaching cultures’ and working with organizations to create an exceptional and engaged workforce. Sue Bock, owner of Bock and Associates has been recognized for her outstanding work within the coaching and business sector. Sue is known for developing BOLD leaders and STRONG coaches.

On April 26^th and 27^th Sue will be offering a one and a half-day coaching workshop with co-owner and colleague, Julie Butcher. Together they have created Trilogy Leadership^© and part of that system is their hands-on and practical model of Trilogy Coaching Conversation^©. It was designed from their philosophy that Relationships Impact Results^©. The model offers leaders a way to integrate coaching into their day to day work, building accountability and success with their teams.

For information and registration details please follow their link at: https://www.regonline.ca/trilogycoachingTrail

Sue is a solid member of the Chamber movement. She sat on the local board years ago as well as represented the district Chambers on the provincial board for almost 9 years. Sue believes every business should be a member of their local Chamber to ensure a strong and collective business voice is leveraged municipally as well as provincially. It’s a great gateway for small business to influence the policy changes they need to thrive.

What are your plans for Valentines Day? Why not take your loved ones out to Benedict’s Steakhouse for a steak and seafood feast, located at 3 Schofield Hwy, Trail, BC.

Benedict’s Steakhouse & Tunnel Pub has been a family run establishment for more than 30 years by Roy Benedict. His son, Ryan, joined the culinary team in 2005. If you’re looking for a family friendly casual fine dining experience or a relaxing pub style atmosphere, they’ve got you covered. They feature a signature slow roasted prime rib Tuesday through Saturday in both Benedict’s Steakhouse and the Tunnel Pub. This is a real treat, as most restaurants only offer this special deal on Fridays and Saturdays.

There’s always something going on at Benedict’s Steakhouse & Tunnel Pub, like daily food & drink specials, happy hour, Monday wing night and much more!

Tel:  250-386-3360

Cyndal has been in the insurance industry for over 10 years. Her main focus is to help as many people as possible. She believes that life should be about living, and not about stressing over money, debts or medical bills. She takes on the stresses for her clients, and assists people at all stages of life: Whether they are just starting out, established, near or in retirement, or starting over. Cyndal can fill in the blanks and get you where you want to be.

Trail & District Chamber of Commerce Presents

Becoming a Trusted Advisor by Jeff Mowatt

Smart business people know that your options to stand out in the marketplace are limited… cut prices? Not very profitable. Improve product quality? Certainly, but that can take substantial time and money. The fastest, most cost-effective way to differentiate yourself is to focus on your service. Customer service can no longer be merely average or simply friendly; it needs to be remark-able. That means you and your team members need to be seen as Trusted Advisors. Here’s your opportunity to make that happen for your team…

About this half day seminar

Some people claim that taking customer service to the next level is complex. Jeff Mowatt disagrees. That’s why he calls his approach, Influence with Ease. Jeff reveals easy-to-apply tips, tools and phrases that generate significant results including:

• Strengthen customer loyalty
• Reduce conflicts with customers and co-workers
• Recharge customer service teamwork

Whether you and your team members communicate with customers or co-workers, these strategies will change the way people view you and your organization.

When: May 5th 2015 (morning & afternoon sessions)

Seminar times:
Morning session: Check-in: 8:30am-9:00. Program starts: 9:00am-12:00 Noon
OR
Afternoon session: Check-in: 1:00pm-1:30pm. Program starts: 1:30pm-4:30pm

Registration:
Standard (at the door or up to 6 days prior to seminar date) $227
Advance rate (1-4 weeks prior to the seminar date) $157
Early-bird (one month or more prior to seminar date) $147

Enrolment is limited.  To guarantee your seating register today by calling us at 1-800-JMowatt (566-9288)

Click here to continue reading and to register